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Zuora is a SaaS company and the world’s foremost evangelist of the Subscription Economy®. Zuora’s leading subscription relationship management platform helps enable businesses in any industry to launch or shift products to subscription, implement new pay-as-you-go pricing and packaging models, gain new insights into subscriber behavior, open new revenue streams, and disrupt market segments to gain competitive advantage. Zuora serves more than 800 companies around the world in every industry. The Subscription Economy Index (SEI) demonstrates that SEI companies are growing revenues approximately nine times faster than the S&P 500. Headquartered in Silicon Valley, Zuora also operates offices in Atlanta, Boston, Denver, San Francisco, London, Paris, Beijing, Sydney and Tokyo.
Sound like a place for you?
Have you negotiated complex commercial transactions, including SaaS subscription agreements and a wide variety of technology agreements? Are you a relationship- and results-oriented person who enjoys working in a fast-paced, high demand environment? If so, you just may be the perfect fit for our team as we focus on helping build the next great $1B+ SaaS company!
General Description of Role:
Reporting to the Company’s Deputy General Counsel – Commercial, the Commercial Counsel will focus primarily on customer deals, and will have a broad range of responsibilities as part of a fast-growing Legal team. The successful candidate will be a seasoned attorney who can draft, negotiate and manage a wide variety of outbound commercial technology transactions in an extremely fast-paced environment. You should be a “business-friendly,” highly collaborative person who is able to provide proactive and creative solutions and strategies that are responsive to our internal clients’ needs, and you need to be able to thrive in an entrepreneurial, high-growth environment while providing prompt, clear counsel to senior management, and diligently work to appropriately limit risk for the company.
Customer Deal Support
Partner with Zuora’s Sales team and other relevant internal clients (e.g., Customer Success, Finance, Global Services, Security and Technical Support), primarily on the East Coast, to review, negotiate and draft outbound SaaS agreements for Zuora’s platform and associated professional services, as well as evaluation agreements and other miscellaneous agreements.
Counsel the Sales team and other internal clients about Zuora policies and processes, and regarding various issues and risks relating to outbound customer deals, and participate in internal training efforts.
Help draft and update customer contract templates, and collaborate with Legal Dept. colleagues to improve Zuora’s outbound contracting processes and policies.
Education and Experience
J.D. from a top law school with exceptional academic credentials and a minimum of 6-8 years of relevant technology transactions experience, with a focus on drafting and negotiating complex technology transaction and related professional services contracts, including at least 2 years at a leading law firm in addition to in-house experience.
Deep experience partnering with and providing support to Sales teams.
Substantial experience with SaaS, and in-house experience at a fast growing public, global company.
Interpersonal Skills and Competencies: The ideal candidate -
Is enthusiastic and intellectually curious about technology and energized by the challenges of serving a dynamic, high-growth company.
Can prioritize and manage multiple matters simultaneously in a fast-paced, entrepreneurial, rapidly scaling environment.
Willing and able to build processes from the ground up; comfortable with change and ambiguity.
Excels in communicating complex business and intellectual property issues to developers, engineers and business leaders.
Has meticulous attention to detail and quality of work product, and exceptional communication and negotiation skills.
Only candidates in good standing with at least one state Bar should apply. Position will be located in Zuora’s Boston, MA office - no relocation offered for this position.
Zuora is the global leader in Relationship Business Management solutions. Zuora delivers the subscription billing, commerce and finance capabilities that have become the industry standard to help companies transition to the Subscription Economy. Enterprises and emerging companies alike use Zuora's multi-tenant cloud solution to enable growth strategies, to streamline key processes and to provide visibility into the metrics that matter most in the Subscription Economy. To learn more visit www.zuora.com.